There are a lot of good people there that can't afford to find another job. Hopefully something good comes out of this. I know this seemed like more of a rant and frustration with my job but I'm finally getting fed up. If anyone has any questions about anything I will answer. We get the units in the morning and they’re supposed to ship out at night. And they still expect us to finish the work. Their shopfloor system is always crashing. I have received boards with corrosion and we are told to use them and cannot change it unless it fails for something.Įvery aspect of this company is a joke. Online Booking for Repairs: You can now arrange to have your Mac, iPhone or iPad collected from your home, repaired and returned back to you with no need to. Sometimes the “new” board we’re gonna use looks worse than the one you sent your unit in with. In the end you’ll get a refurbished motherboard that will most likely fail again because the company that repairs them does a shitty job. Still, management will get on you for having a dirty/dusty workstation but wont do anything about the air quality. It’s a warehouse environment that is climate controlled but it’s hot most of the time and even then it’s just circulating dirty air. There’s a thick layer of dust that’s probably been there since Nixon, covering the walls and pipes and AC ducts. All the while technicians that have been at the company for a decade haven’t seen another penny. To add insult to injury, these new technicians are being given a $750 bonus for staying with the company for 3 months. These people also can’t handle the workload so it puts incredible pressure on veteran techs that not only have to worry about their work but other’s work as well. The result is you have a bunch of people that don’t know even the basics of troubleshooting computers repairing $2000+ machines. You could have never worked on a computer before and as long as you can read and write English you’re in. The problem is that most of the people they hire are incredibly incompetent. Something they’ll say when hiring is “7am to finish” Recently, they have begun to hire more people because their retention rate is horrible. Overtime is not mandatory but you wouldn’t know it by the way they push you to have all the work done every day. It’s impossible to make plans because you don’t know when you’ll leave. You show up for work at 7am and you could be there twelve hours.
#Send in for repair apple mac how to
This article explains how to turn it off.I work at an Apple repair depot, a company called CSAT Solutions.
IMPORTANT: It is essential to turn off Find My Device before we can service your iPhone. We’ll get straight onto your unit as soon as it arrives and give you TXT and email updates to inform you of our progress. Option 2: Log your repair here and send the iPhone to your nearest branch. Option 1: You can pop in to one of our service lounges in Auckland, Dunedin, Wellington, or Christchurch. With branches in Auckland, Dunedin, Wellington, and Christchurch, and courier services nationwide, we make it as easy as possible to get fast excellent service.
We can repair your iPhone 4S, iPhone 5, iPhone 5C, iPhone 5S, iPhone 6 (incl Plus), iPhone 6S (incl Plus), iPhone 7 (incl Plus), iPhone 8 (incl Plus), and iPhone X. Also, we can assist, no matter where you bought your iPhone so it doesn’t matter if you purchased it overseas, from an NZ retailer, telecommunication provider, or off the Apple website.
#Send in for repair apple mac plus
Service Plus is fully authorised to service Apple iPhones.īecause we are “network independent” we can repair and service iPhones connected to Telecom, Spark, Vodafone, 2degrees, Skinny Mobile, Digital Island, Call Plus, Compass, and other operators.
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